Privacy Policy for ChatnCharge

Welcome to ChatnCharge (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the ChatnCharge mobile application and related services (the “Service”).

1. Information We Collect

1.1 Personal Information

When you register an account, book a charging session, or communicate with other users, we may collect:

• Name
• Email address
• Phone number
• Vehicle details
• Payment information (processed via secure third-party providers)
• Profile photo and other information you choose to add to your profile

1.2 Usage Information

We collect information about your interactions with the Service, such as:

• Booking history
• Charging location details
• Messages exchanged via the app
• IP address, device type, and app usage data

1.3 Location Data

With your consent, we may collect and use precise location data to help you find nearby charging stations and share your charging spot if you’re a host.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Facilitate bookings and payments between drivers and hosts
• Enable communication between users
• Improve our services and develop new features
• Send you updates, security alerts, and administrative messages
• Personalize your experience
• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Other Users: To facilitate bookings and communication (e.g., showing your name and vehicle details to a host).
• Service Providers: Trusted third-party companies that help us deliver the Service (e.g., payment processors, hosting providers).
• Legal Requirements: If required by law or to protect our rights, users, or the public.

We do not sell your personal data.

4. Your Rights and Choices

You may:

• Access and update your account information within the app
• Request deletion of your account and personal data
• Opt out of marketing emails (we may still send essential service notifications)

5. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children’s Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If we become aware of it, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app or by email.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: chatncharge@gmail.com
Phone: +371 27004689

By using ChatnCharge, you agree to this Privacy Policy.